Business Support Analyst

Company: Puget Sound Energy
Location: Bellevue
Posted on: January 20, 2025

Job Description:

Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.



PSE'sLegalteam is looking for qualified candidates to fill anopenBusiness Support Analystposition!



Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.
Job Description
Performs a variety of quantitative/qualitative analysis, as well as reporting, to support business needs and requirements. Provides technical support (troubleshooting, maintenance and enhancements) and consultation for a variety of database systems used througout the department.



Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.



Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.
Job Responsibilities

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  Analyzes data and evaluates output from departmental, benchmarking comparisons, and performance reporting.
  
  
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  Utilizes robust Excel skills and knowledge to support data analysis and reporting.
  
  
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  Prepares and delivers timely, recurring monthly reports.
  
  
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  Provides and participates in training for internal and external stakeholders on related topics.
  
  
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  Assists with application system implementation, testing, and upgrades as needed.
  
  
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  Leads and performs analysis, providing recommendations and presenting findings.
  
  
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  Conducts ad-hoc data analysis, including research and review of issues, and provides follow-up responses.
  
  
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  Coordinates and supports data requests from stakeholders.
  
  
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  Assists with departmental initiatives, new analysis development, and process improvements.
  
  
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  Reviewing of and approving damage claims.
  
  
  
  Proficient in:
  
  
  
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  MS Office - With advanced knowledge of Excel.
  
  
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  Familiarity with BI, PACE, SQL.
  
  
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  Familiarity SAP (Front & Back-end).
  
  
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  Knowledge of Acrobat Pro.
  
  
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  Knowledge of billing & recovery analysis.
  
  
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  Knowledge of basic Accounting, Controls, SOX.
  
  
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  Knowledge of Utility Accounting - Order structure, WBS Element.
  
  
  Minimum Qualifications
  
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  • Associate's degree in business, economics, finance, or related, and 3 years experience in quantitative/ qualitative analysis; or equivalent combination of education and/or work experience.
    
  • Experience working with relational database sytems (querying, analysis, reporting).
    
  • Strong computer skill utilizing MS Office Suite (Excel, Access, Word, Outlook).
    
  • Excellent problem solving skills.
    
  • Ability to understand and explain technical concepts.
    
  • Excellent writing, communication and customer service skills.
    
  • Experience and desire to work in a team environment.
    
  • Strong time management and organizational skills. Able to work independently in a fast-paced environment and prioritize assignments.
    Desired Qualifications
    
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    • Bachelor's degree in related field.
      
    • Project management skills.
      
    • Utility and/or Claims experience.
      
    • Understanding liability claims.
      
    • Excellent time management.
      
      Additional Information
      At PSE we value and respect our employees and provide them opportunities to excel. We offer a competitive compensation and rewards package.
      
      
      
      The pay range for this position is$70,200.00-$99,800.00, and this position is eligible for annual goals based incentive bonuses.
      
      
      
      PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year.Detailed benefit overviews can be found on our Career page - .
      
      
      
      Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.
      
      
      
      Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.
      
      
      
      Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017.
      

Keywords: Puget Sound Energy, Edmonds , Business Support Analyst, Professions , Bellevue, Washington