EdmondsRecruiter Since 2001
the smart solution for Edmonds jobs

Service Desk Specialist

Company: VirtualVocations
Location: Seattle
Posted on: October 30, 2024

Job Description:

A company is looking for a Service Desk Specialist to assist with IT support for their Defense Logistics Agency contract remotely.



Key Responsibilities

Assist in managing a ticketing system and perform queue management within ServiceNow
Provide end-user customer service and monitor IT applications for performance issues
Generate regular and ad hoc reporting of metrics as required


Required Qualifications

Some college experience and six months in a related IT position
Must possess a 8570 IAT Level 2 certification and corresponding CE requirement
Must have IT-II security clearance or a current NACLC
Experience providing customer service in a help desk environment
Ability to work independently and as part of a team

Keywords: VirtualVocations, Edmonds , Service Desk Specialist, Other , Seattle, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Edmonds RSS job feeds