Technical Advisor - Reliability

Company: Laurentide Controls ltd
Location: Kirkland
Posted on: February 2, 2025

Job Description:

Come join the largest supplier of automation and reliability solutions in our region. Discover what we can offer you and be the voice that cultivates innovative ideas to Help Industry Thrive in Eastern Canada.SOUNDS EXCITING? JOIN USThe Technical Advisor spends 50% of their time on project management and 50% on technical support for operations. They coordinate reliability projects, ensure the delivery of outputs within budget and timeline, and ensure compliance with quality standards. The Reliability Technical Lead plans the activities of technicians and engineers, optimizes resources, and ensures customer satisfaction and project profitability. They follow up with clients and communicate with team stakeholders regarding ongoing projects.WHAT YOU BRING TO THE TABLETechnical Support

• Provides technical support to the operations team in evaluating customer requests.
• Determines the scope of work and the different stages to be completed.
• Participates in evaluating the costs and time required for each project.
• Provides technical support for unforeseen situations on a daily basis.Project Management
  • Understands the deliverables and establishes work plans and schedules.
  • Communicates with clients to organize and efficiently plan project activities.
  • Collaborates with the planner to establish work schedules and ensure the availability of necessary resources.
  • Transmits work plans to supervisors, technicians, and engineers for execution.
  • Tracks project progress according to the established process (orders, procurement, preparation, execution, reports, invoicing).
  • Ensures technical and administrative follow-up to guarantee adherence to deadlines and budgets.
  • Conducts regular client visits to assess deliverables, identify issues, and propose solutions.
  • Coordinates meetings between clients and the internal team throughout the project.
  • Optimizes the use of human and material resources and contributes to the continuous improvement of the project management process.ESSENTIAL SKILLS AND QUALIFICATIONS TO BE SUCCESSFUL
    • College diploma and/or bachelor's degree in mechanical engineering or equivalent experience.
    • 5 years of experience in machine condition monitoring, engineering and reliability.
    • Knowledge of portable, continuous, and wireless solutions in vibration analysis.
    • Proficiency in the following software: Microsoft Office 365, MS Project, or other project management software.
    • Written and verbal communication skills in French.
    • Written and verbal communication skills in English would be considered an asset.
    • Strength in managing projects involving various stakeholders.
    • Ability to lead teams and focus on solution-oriented approaches.
    • Customer-oriented mindset that ensures exceptional service quality.
    • Professional attitude, autonomy, and initiative.
    • Ability to work under pressure with strong time and priority management skills.WORK LOCATION: Kirkland, QC, travel when required for mandates, projects, or program coordination.ABOUT USLaurentide's purpose is To Help Industry Thrive in Eastern Canada. More than words, our values compel us to think differently, to act with integrity and to shape our future according to them. It is through Customer Centricity, Collaboration, People Matter, Hunger & Passion, Health, Safety & Environment and lastly Trust & Reliability that we: Empower People. Advance Industry.#LI-HybridIn accordance with Bill 96, this job requires English proficiency to serve clients in Atlantic Canada and interact with US suppliers, ensuring effective communication and operational efficiency.
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Keywords: Laurentide Controls ltd, Edmonds , Technical Advisor - Reliability, IT / Software / Systems , Kirkland, Washington